Vonage
Vonage, an Ericsson subsidiary headquartered in New Jersey, sells SMS through its SMS and Messages APIs, one-time codes through the Verify API and WhatsApp through the Messages API. Usage is prepaid or invoiced in EUR or USD after a free trial credit, with no free-forever messaging tier.
SMSOTP & verificationWhatsApp Business API
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Strengths, weaknesses and fit
Strengths
- Cheaper than most peers for WhatsApp Business API ($2.19 vs median $4.50 for 1,000 utility template messages / month)
- Official MCP server
- Official agent skills published
- Official SDKs in 7 languages
Weaknesses
- No permanent free tier
- Signed webhooks without replay protection
- No OAuth 2.0 — API keys only
Not a fit if…
- you need to run in production without paying
- you need replay-safe webhook verification out of the box
- you build a multi-tenant app that acts on customers' own accounts
Generated from threshold rules over the dated facts below, not written by hand. Rules with unverified inputs are skipped.
SMS: SMS API and Messages API (SMS channel)
checked| Support | NativeOfficial docsSMS API overview |
|---|---|
| Outbound | YesOfficial docsSMS API overview |
| Inbound | YesOfficial docsSMS API overviewMessages API inbound message webhook |
| Two-way messaging | YesOfficial docsSMS API overviewBrazil SMS Features and Restrictions |
| Delivery receipts | YesOfficial docsSMS API overviewMexico SMS Features and Restrictions |
| Sender types | YesOfficial docsUnited States SMS Features and RestrictionsBrazil SMS Features and Restrictions |
| Number provisioning via API | YesOfficial docsVonage Communication APIs llms.txt |
| Sender registration support | YesOfficial docs10DLC APIs overviewTFN Registration API overview |
| Opt-out handling | YesOfficial docsOpt-out Assist overview |
| MMS / RCS | YesOfficial docsVonage Communication APIs llms.txtUnited States SMS Features and Restrictions |
| Segment and Unicode rules documented | YesOfficial docsSMS API overviewSigning messages (SMS API signatures) |
| Payment links in messages | PartialOfficial docsUnited States SMS Features and RestrictionsBrazil SMS Features and Restrictions |
| Country | Availability | Sender types | Restrictions | Payment scenarios |
|---|---|---|---|---|
| United States | YesOfficial docsUnited States SMS Features and Restrictions | 10DLC long code (registration required), toll-free (registration required), short codeOfficial docsUnited States SMS Features and Restrictions10DLC APIs overview | A2P traffic over 10-digit long codes needs 10DLC brand and campaign registration. The US requires opt-out handling for STOP messages. Disallowed content includes high-risk financial services, get-rich schemes, third-party lead generation and debt collection, cannabis, tobacco, vaping, SHAFT content and scams. P2P traffic is allowed case by case with carrier approval. From October 1, 2026, carrier non-compliance fees for 10DLC campaigns are passed through to the customer.Official docsUnited States SMS Features and RestrictionsVonage Communication APIs llms.txt | YesOfficial docsUnited States SMS Features and Restrictions |
| Brazil | YesOfficial docsBrazil SMS Features and Restrictions | short code (sender ID replaced, e.g. 28908), Vonage long virtual number (P2P and two-way only)Official docsBrazil SMS Features and Restrictions | Opt-in consent is required before marketing traffic. Gambling content must be registered first. No political, religious or unsolicited promotional content. Vonage calls financial traffic 'very sensitive' and routes it through the account manager. Public URL shorteners are discouraged.Official docsBrazil SMS Features and Restrictions | — |
| Mexico | YesOfficial docsMexico SMS Features and Restrictions | alphanumeric sender ID (pre-registration required; Telcel, Movistar, AT&T, Altan Redes), local virtual number (inbound; outbound from a rotating pool), dedicated short code (handset delivery reports)Official docsMexico SMS Features and Restrictions | Opt-in consent is required before marketing traffic. Marketing messages may not carry adult, alcohol-related or political content. No political, religious or unsolicited promotional content. Vonage warns that carriers raise spam complaints on bursts of identical messages and recommends personalizing content and avoiding batches.Official docsMexico SMS Features and Restrictions | — |
OTP & verification: Verify API (v2)
checked| Support | NativeOfficial docsVerify API overview |
|---|---|
| Outbound | YesOfficial docsVerify API overview |
| Channels sms | YesOfficial docsVerify API overviewVonage Communication APIs llms.txt |
| Channels whatsapp | YesOfficial docsVerify API overviewVonage Communication APIs llms.txt |
| Channels voice | YesOfficial docsVerify API overviewVonage Communication APIs llms.txt |
| Channels email | YesOfficial docsVerify API overviewVonage Communication APIs llms.txt |
| Managed codes | YesOfficial docsVonage Communication APIs llms.txtVerify anti-fraud guide |
| Fraud protection | YesOfficial docsVerify anti-fraud guideVonage Communication APIs llms.txt |
| Rate limiting | YesOfficial docsVerify v2 API OpenAPI specification (v1.0.1) |
| Silent network auth | YesOfficial docsVerify Silent Authentication |
| Localized templates | YesOfficial docsVonage Communication APIs llms.txtVerify API overview |
| Analytics | YesOfficial docsVerify API overview |
| Country | Availability | Restrictions |
|---|---|---|
| United States | YesOfficial docsCan I use Verify API with any number in the world?Verify API pricing (Internet Archive capture of vonage.com, 3 December 2025) | Verify v2 blocks Vonage long virtual numbers as destinations, along with high-risk countries.Official docsCan I use Verify API with any number in the world? |
| Brazil | — | — |
| Mexico | — | — |
WhatsApp Business API: Messages API (WhatsApp channel)
checked| Support | NativeOfficial docsWhatsApp Business API guide (Messages API)Getting Started with Vonage's WhatsApp Business API: Embedded Sign Up |
|---|---|
| Outbound | YesOfficial docsWhatsApp Business API guide (Messages API) |
| Inbound | YesOfficial docsMessages API inbound message webhook |
| Official Meta partner | YesOfficial docsGetting Started with Vonage's WhatsApp Business API: Embedded Sign Up |
| Embedded signup | YesOfficial docsGetting Started with Vonage's WhatsApp Business API: Embedded Sign Up |
| Template API | YesOfficial docsWhatsApp Business API guide (Messages API) |
| Interactive messages | YesOfficial docsWhatsApp Business API guide (Messages API) |
| Media messages | YesOfficial docsWhatsApp Business API guide (Messages API) |
| Inbound webhooks | YesOfficial docsMessages API inbound message webhookWhatsApp Business API guide (Messages API) |
| Payment links in messages | PartialOfficial docsWhatsApp Business API guide (Messages API) |
| Country | Availability | Payment scenarios |
|---|---|---|
| United States | YesOfficial docsWhatsApp Pricing: Vonage Platform Fees | PartialOfficial docsWhatsApp Business API guide (Messages API) |
| Brazil | YesOfficial docsWhatsApp Pricing: Vonage Platform Fees | PartialOfficial docsWhatsApp Business API guide (Messages API) |
| Mexico | YesOfficial docsWhatsApp Pricing: Vonage Platform Fees | PartialOfficial docsWhatsApp Business API guide (Messages API) |
Vonage pricing
checkedPrices as printed on the vendor's pages, in the vendor's currency. Scenario totals are computed from the listed components; carrier and Meta pass-through fees are shown separately and are not in the totals.
SMS
| Plan | United States | Brazil | Mexico | Source |
|---|---|---|---|---|
| Pay as you go | EUR 0.0102 / sms segment 10DLC long code US number (SMS Numbers sheet): EUR 0.9300 10DLC campaign fee, Low Volume Mixed (lowest standard use case; 3-month minimum): EUR 1.50 US carrier fees (registered 10DLC traffic) (not in totals) | EUR 0.0578 / sms segment short code sender assigned by Vonage | EUR 0.1631 / sms segment alphanumeric or Vonage-assigned sender | Official docs
checked |
- 1,000 outbound SMS / month: United States EUR 12.63 on Pay as you go (10DLC long code) · Brazil EUR 57.80 on Pay as you go (short code sender assigned by Vonage) · Mexico EUR 163.06 on Pay as you go (alphanumeric or Vonage-assigned sender)
OTP & verification
| Plan | United States | Brazil | Mexico | Source |
|---|---|---|---|---|
| Verify Conversion (SMS channel) | EUR 0.0622 / verification | EUR 0.1098 / verification | EUR 0.2151 / verification | Official docs
checked |
- 1,000 SMS verifications / month: United States EUR 62.20 on Verify Conversion (SMS channel) · Brazil EUR 109.80 on Verify Conversion (SMS channel) · Mexico EUR 215.06 on Verify Conversion (SMS channel)
WhatsApp Business API
| Plan | United States | Brazil | Mexico | Source |
|---|---|---|---|---|
| Pay as you go | $0.0022 / whatsapp message Vonage platform fee, North America Meta per-template fee (United States) (not in totals) | $0.0022 / whatsapp message Vonage platform fee, Brazil Meta per-template fee (Brazil) (not in totals) | $0.0028 / whatsapp message Vonage platform fee, Mexico Meta per-template fee (Mexico) (not in totals) | Official docs checked |
- 1,000 utility template messages / month: United States $2.19 on Pay as you go (Vonage platform fee, North America) · Brazil $2.19 on Pay as you go (Vonage platform fee, Brazil) · Mexico $2.78 on Pay as you go (Vonage platform fee, Mexico)
- 10,000 utility template messages / month: United States $21.90 on Pay as you go (Vonage platform fee, North America) · Brazil $21.90 on Pay as you go (Vonage platform fee, Brazil) · Mexico $27.80 on Pay as you go (Vonage platform fee, Mexico)
SMS: free access
Free forever: NoneOfficial docsWhat are the limitations of a trial account?Vonage global pricing sheet (nexmo_pricing.xlsx)
Trial: See detailsOfficial docsWhat are the limitations of a trial account?Messages API pricing (Internet Archive capture of vonage.com, 11 February 2026)
· no card required · Free trial credit (amount not stated). SMS only to your registered number and four verified test numbers; voice calls only to your registered number; trial credit cannot buy numbers; '[FREE SMS DEMO, TEST MESSAGE]' is appended to every SMS.
OTP & verification: free access
Free forever: NoneOfficial docsWhat are the charges for using Verify API V2?Verify API pricing (Internet Archive capture of vonage.com, 3 December 2025)
Trial: See detailsOfficial docsVerify API pricing (Internet Archive capture of vonage.com, 3 December 2025)What are the limitations of a trial account?
· no card required · Free trial credit (amount not stated) with the trial-account limits: SMS only to the registered number and four verified test numbers.
WhatsApp Business API: free access
Free forever: NoneOfficial docsWhatsApp PricingMessages API Sandbox
Trial: See detailsOfficial docsMessages API SandboxMessages API pricing (Internet Archive capture of vonage.com, 11 February 2026)
· no card required · Messages API Sandbox on shared Vonage numbers: free, fair-usage limit of 100 messages per month (HTTP 429 above it), one message per second, allow-listed recipients only, WhatsApp templates not enabled. Vonage states it is 'not intended to be used as part of a QA or staging environment'.
Developer & AI readiness
checkedMCP server
Official · local
Webhook signatures
Signed
Official docs
Agent skills
OfficialOfficial docsBuilt-in AI features
AI inside the product, not an API for building your own.
- AI chatbotYesOfficial docs
Sources: Vonage AI Studio overview · Vonage Communication APIs llms.txt · checked
No-code and manual editing
| Workflow builder | YesOfficial docsVonage AI Studio overview |
|---|---|
| Chatbot builder | YesOfficial docsVonage AI Studio overview |
Works with AI app builders
Server code needed on every builder: YesOfficial docsAuthentication (API concepts)Webhooks concepts URL (served "Testing with Ngrok")
| Platform | Native integration | Official guide | Secrets |
|---|---|---|---|
| Claude Code | PartialOfficial docsIntroduction to the Vonage MCP ServersHow to Install the Vonage Server API Bindings MCP Server | — | Environment variables in the MCP server config (VONAGE_API_KEY, VONAGE_API_SECRET, VONAGE_APPLICATION_ID, VONAGE_PRIVATE_KEY64 and channel sender IDs)Official docsHow to Install the Vonage Server API Bindings MCP Server |
| Cursor | PartialOfficial docsHow to Install the Vonage Server API Bindings MCP ServerHow to Install the Vonage Documentation MCP Server | developer.vonage.com/en/mcp-server/how-to-guide…Official docsHow to Install the Vonage Server API Bindings MCP Server | mcp.json env block (VONAGE_API_KEY, VONAGE_API_SECRET, VONAGE_APPLICATION_ID, VONAGE_PRIVATE_KEY64)Official docsHow to Install the Vonage Server API Bindings MCP Server |
| Replit | NoOfficial, otherReplit Agent integrations | — | — |
Paying and getting support locally
How customers pay the provider itself — separate from payment scenarios for your buyers.
United States
| Billing methods | credit or debit card (Visa, Mastercard), PayPal, bank transfer (minimum 200 EUR)Official docsWhich payment methods can I use to add funds to my Vonage API account?What currencies can I use for payments if I am a Prepaid customer? |
|---|---|
| Local payment methods | NoneOfficial docsWhich payment methods can I use to add funds to my Vonage API account? |
| Billing currencies | EUR, USDOfficial docsWhat currencies can I use for payments if I am a Prepaid customer? |
| Interface languages | enOfficial docsSMS API pricing (Internet Archive capture of vonage.com, 6 June 2026) |
| Docs languages | enOfficial docsVonage Communication APIs llms.txt |
| Support languages | enOfficial docsVonage API Support help center locales (Zendesk API) |
| Local office | YesOfficial, otherEricsson completes acquisition of Vonage |
Brazil
| Billing methods | credit or debit card (Visa, Mastercard), PayPal, bank transfer (minimum 200 EUR)Official docsWhich payment methods can I use to add funds to my Vonage API account?What currencies can I use for payments if I am a Prepaid customer? |
|---|---|
| Local payment methods | NoneOfficial docsWhich payment methods can I use to add funds to my Vonage API account? |
| Billing currencies | EUR, USDOfficial docsWhat currencies can I use for payments if I am a Prepaid customer? |
| Interface languages | en, pt-BROfficial docsSMS API pricing (Internet Archive capture of vonage.com, 6 June 2026) |
| Docs languages | enOfficial docsVonage Communication APIs llms.txt |
| Support languages | enOfficial docsVonage API Support help center locales (Zendesk API) |
Mexico
| Billing methods | credit or debit card (Visa, Mastercard), PayPal, bank transfer (minimum 200 EUR)Official docsWhich payment methods can I use to add funds to my Vonage API account?What currencies can I use for payments if I am a Prepaid customer? |
|---|---|
| Local payment methods | NoneOfficial docsWhich payment methods can I use to add funds to my Vonage API account? |
| Billing currencies | EUR, USD, MXNOfficial docsNon-US Sales and Indirect Tax ChargesWhat currencies can I use for payments if I am a Prepaid customer? |
| Local entity / tax invoice | YesOfficial docsNon-US Sales and Indirect Tax Charges |
| Interface languages | en, es-MXOfficial docsSMS API pricing (Internet Archive capture of vonage.com, 6 June 2026) |
| Docs languages | enOfficial docsVonage Communication APIs llms.txt |
| Support languages | enOfficial docsVonage API Support help center locales (Zendesk API) |
Compliance & data protection
checkedWhat the vendor documents publicly. This is not a legal assessment and not a certification.
| Data residency options | PartialOfficial docsWhat is SMS EU data center isolation? |
|---|---|
| Residency regions | EU data center isolation (SMS API; Beta, closed to new customers)Official docsWhat is SMS EU data center isolation? |
| Use of customer data for AI training | PartialOfficial docsHow is Vonage Voice data used for AI training? |
How the rating is built
| Criterion | Weight | Result | Basis |
|---|---|---|---|
| Pricing & Free Tier (25) | 62.4 / 100coverage 100 % | ||
| Free access (sms) | 2.08 | 40 % | no free-forever tier; trial or creditssrcsrcsrc |
| Scenario price (sms) | 5.00 | 44 % | 1,000 outbound SMS / month: EUR 12.63 vs peer median USD 10.95 (9 providers)srcsrcsrc |
| Pricing transparency (sms) | 1.25 | 100 % | public self servesrcsrcsrc |
| Free access (otp) | 2.08 | 40 % | no free-forever tier; trial or creditssrcsrcsrc |
| Scenario price (otp) | 5.00 | 43 % | 1,000 SMS verifications / month: EUR 62.20 vs peer median USD 52.74 (7 providers)srcsrcsrc |
| Pricing transparency (otp) | 1.25 | 100 % | public self servesrcsrcsrc |
| Free access (whatsapp) | 2.08 | 40 % | no free-forever tier; trial or creditssrcsrcsrc |
| Scenario price (whatsapp) | 5.00 | 100 % | 1,000 utility template messages / month: USD 2.19 vs peer median USD 4.50 (6 providers); 10,000 utility template messages / month: USD 21.90 vs peer median USD 45.00 (6 providers)srcsrc |
| Pricing transparency (whatsapp) | 1.25 | 100 % | public self servesrcsrc |
| Developer & AI Readiness (28) | 63.6 / 100coverage 93 % | ||
| MCP | 7.70 | 89 % | official (local)srcsrcsrc |
| Agent skills | 2.10 | 100 % | officialsrc |
| Llms.txt | 0.70 | 100 % | publishedsrc |
| OpenAPI | 0.70 | 100 % | publishedsrc |
| AI docs | 0.70 | 100 % | publishedsrcsrc |
| Scoped keys | 1.40 | 50 % | partialsrc |
| OAuth | 4.48 | 0 % | nosrcsrc |
| Webhook signing | 1.96 | 70 % | signedsrcsrcsrc |
| SDKs | 2.24 | 100 % | 7 official SDK languagessrcsrc |
| Test mode | 2.24 | 50 % | partialsrcsrc |
| Idempotency | 1.68 | 0 % | nosrcsrcsrc |
| Reputation & Reviews (25) | 79.5 / 100coverage 100 % | ||
| Review platforms | 25.00 | 80 % | global data: g2 4.2/5 (403) |
| Channel Coverage (10) | 100.0 / 100coverage 100 % | ||
| Channel groups | 10.00 | 100 % | 5 channel groups (native = 1, partner = 0.5); 2 not verified, cannot change the score (full at 5)srcsrcsrc |
| Category Functionality (8) | 96.4 / 100coverage 84 % | ||
| Two-way messaging (sms) | 0.27 | 100 % | yessrcsrcsrc |
| Delivery receipts (sms) | 0.37 | 100 % | yessrcsrc |
| Sender types (sms) | 0.37 | 100 % | yessrcsrcsrc |
| Number provisioning via API (sms) | 0.21 | 100 % | yessrc |
| Sender registration support (sms) | 0.27 | 100 % | yessrcsrcsrc |
| Opt-out handling (sms) | 0.27 | 100 % | yessrc |
| MMS / RCS (sms) | 0.16 | 100 % | yessrcsrc |
| Segment and Unicode rules documented (sms) | 0.13 | 100 % | yessrcsrc |
| Payment links in messages (sms) | 0.21 | 50 % | partialsrcsrc |
| Channels sms (otp) | 0.27 | 100 % | yessrcsrc |
| Channels whatsapp (otp) | 0.27 | 100 % | yessrcsrc |
| Channels voice (otp) | 0.16 | 100 % | yessrcsrc |
| Channels email (otp) | 0.16 | 100 % | yessrcsrc |
| Managed codes (otp) | 0.37 | 100 % | yessrcsrcsrc |
| Fraud protection (otp) | 0.48 | 100 % | yessrcsrc |
| Rate limiting (otp) | 0.27 | 100 % | yessrc |
| Silent network auth (otp) | 0.21 | 100 % | yessrc |
| Localized templates (otp) | 0.21 | 100 % | yessrcsrc |
| Analytics (otp) | 0.27 | 100 % | yessrc |
| Official Meta partner (whatsapp) | 0.27 | 100 % | yessrc |
| Embedded signup (whatsapp) | 0.21 | 100 % | yessrc |
| Template API (whatsapp) | 0.37 | 100 % | yessrc |
| Interactive messages (whatsapp) | 0.27 | 100 % | yessrc |
| Media messages (whatsapp) | 0.13 | 100 % | yessrc |
| Inbound webhooks (whatsapp) | 0.27 | 100 % | yessrcsrc |
| Payment links in messages (whatsapp) | 0.27 | 50 % | partialsrc |
| Localization & Regional Support (2) | 100.0 / 100coverage 100 % | ||
| Languages | 2.00 | 100 % | 3 of 3 target languages (en, pt, es)srcsrc |
Weights and rules: rating methodology.
Vonage integration guides
Sources
- Ericsson completes acquisition of Vonage — other, checked 23 September 2026
- Non-US Sales and Indirect Tax Charges — docs, checked 23 September 2026
- How long does Vonage API store data? — docs, checked 23 September 2026
- How is Vonage Voice data used for AI training? — docs, checked 23 September 2026
- What is SMS EU data center isolation? — docs, checked 23 September 2026
- Which payment methods can I use to add funds to my Vonage API account? — docs, checked 23 September 2026
- What currencies can I use for payments if I am a Prepaid customer? — docs, checked 23 September 2026
- What are the limitations of a trial account? — docs, checked 23 September 2026
- Vonage API Support help center locales (Zendesk API) — other, checked 23 September 2026
- United States SMS Features and Restrictions — docs, checked 23 September 2026
- Brazil SMS Features and Restrictions — docs, checked 23 September 2026
- Mexico SMS Features and Restrictions — docs, checked 23 September 2026
- Vonage Communication APIs llms.txt — docs, checked 24 September 2026
- SMS API overview — docs, checked 23 September 2026
- 10DLC APIs overview — docs, checked 23 September 2026
- TFN Registration API overview — docs, checked 23 September 2026
- Opt-out Assist overview — docs, checked 23 September 2026
- Authentication (API concepts) — docs, checked 23 September 2026
- Signing messages (SMS API signatures) — docs, checked 24 September 2026
- Webhooks concepts URL (served "Testing with Ngrok") — docs, checked 23 September 2026
- Messages API inbound message webhook — docs, checked 24 September 2026
- Messages API Sandbox — docs, checked 23 September 2026
- WhatsApp Business API guide (Messages API) — docs, checked 23 September 2026
- Messages API custom objects — docs, checked 23 September 2026
- Getting Started with Vonage's WhatsApp Business API: Embedded Sign Up — docs, checked 23 September 2026
- Verify API overview — docs, checked 23 September 2026
- Messages API OpenAPI specification (v1.19.1) — docs, checked 24 September 2026
- SMS API OpenAPI specification (v1.5.1) — docs, checked 24 September 2026
- Verify v2 API OpenAPI specification (v1.0.1) — docs, checked 24 September 2026
- Verify anti-fraud guide — docs, checked 23 September 2026
- Verify Silent Authentication — docs, checked 23 September 2026
- What are the charges for using Verify API V2? — docs, checked 23 September 2026
- Can I use Verify API with any number in the world? — docs, checked 23 September 2026
- Vonage AI Studio overview — docs, checked 23 September 2026
- Vonage Server SDK for Kotlin — repo, checked 23 September 2026
- Vonage MCP Server overview — docs, checked 23 September 2026
- Introduction to the Vonage MCP Servers — docs, checked 24 September 2026
- How to Install the Vonage Server API Bindings MCP Server — docs, checked 24 September 2026
- How to Install the Vonage Documentation MCP Server — docs, checked 24 September 2026
- vonage-mcp-server-api-bindings (README) — repo, checked 24 September 2026
- vonage-mcp-server-documentation — repo, checked 23 September 2026
- Official MCP Registry search for "vonage" — registry, checked 24 September 2026
- Introducing the Vonage MCP Tooling Server — blog, checked 23 September 2026
- Validating Inbound Messages From the Vonage Messages API — blog, checked 24 September 2026
- Vonage CPaaS Power for Kiro — repo, checked 23 September 2026
- Vonage global pricing sheet (nexmo_pricing.xlsx) — pricing, checked 24 September 2026
- SMS API pricing (Internet Archive capture of vonage.com, 6 June 2026) — pricing, checked 23 September 2026
- Verify API pricing (Internet Archive capture of vonage.com, 3 December 2025) — pricing, checked 23 September 2026
- Messages API pricing (Internet Archive capture of vonage.com, 11 February 2026) — pricing, checked 23 September 2026
- 10 DLC Pricing and Fees — docs, checked 23 September 2026
- WhatsApp Pricing: Vonage Platform Fees — pricing, checked 23 September 2026
- WhatsApp Pricing — docs, checked 23 September 2026
- WhatsApp Service Messages Become Billable on Oct 1, 2026 — docs, checked 23 September 2026
- WhatsApp Business Platform pricing (Meta) — pricing, checked 23 September 2026
- Replit Agent integrations — platform-docs, checked 23 September 2026