PingMyUsers

Mailgun

Mailgun, a Sinch company based in San Antonio, Texas, sells transactional email through Mailgun Send: a REST API and SMTP relay with inbound routing, templates and signed webhooks, hosted in a US or an EU region. Paid plans are monthly subscriptions with included volume and per-1,000 overage; the Free plan allows 100 emails per day.

Transactional email

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Overall rating

71.2coverage 98 % · evidence strongVisit mailgun.com

Strengths, weaknesses and fit

Strengths

  • Free forever: 100 emails per day (Transactional email)
  • Official MCP server
  • Official agent skills published
  • Signed webhooks with replay protection
  • Restricted API keys with scoped permissions
  • Test mode or test credentials documented
  • Official SDKs in 6 languages

Weaknesses

  • No OAuth 2.0 — API keys only
  • Limited channels: Email only

Not a fit if…

  • you build a multi-tenant app that acts on customers' own accounts
  • you want several channels from one provider

Generated from threshold rules over the dated facts below, not written by hand. Rules with unverified inputs are skipped.

Transactional email: Mailgun Send

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Mailgun pricing

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Prices as printed on the vendor's pages, in the vendor's currency. Scenario totals are computed from the listed components; carrier and Meta pass-through fees are shown separately and are not in the totals.

Transactional email

Same prices in United States, Brazil and Mexico.

PlanPriceSource
FreeFreeOfficial docs
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Basic (10,000 emails)
$15.00 / month
Official docs
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Foundation (50,000 emails)
$35.00 / month
Official docs
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Foundation (100,000 emails)
$75.00 / month
Official docs
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Scale (100,000 emails)
$90.00 / month
Official docs
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Scale (250,000 emails)
$215.00 / month
Official docs
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Scale (500,000 emails)
$400.00 / month
Official docs
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Scale (750,000 emails)
$550.00 / month
Official docs
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Scale (1,000,000 emails)
$700.00 / month
Official docs
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Scale (2,500,000 emails)
$1,250.00 / month
Official docs
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EnterpriseContact salesOfficial docs
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  • 10,000 emails / month: $15.00 on Basic (10,000 emails)
  • 100,000 emails / month: $75.00 on Foundation (100,000 emails)

Transactional email: free access

Free forever: See detailsOfficial docsMailgun Send pricingWhat does the Free plan offer?

Trial: See detailsOfficial docsMailgun Send pricing

30 days · Foundation and Scale: 'Free for 1 month' before the monthly fee; the pricing FAQ calls these 'free 30-day trials' with access to higher-tier features. Basic has no trial. Whether a card is needed to start the trial is not stated.

Developer & AI readiness

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MCP server

Official · local

Webhook signatures

Signed, with replay protection

Official docs

Built-in AI features

AI inside the product, not an API for building your own.

  • AI chatbotNoOfficial docs
  • Answers from your knowledge baseNoOfficial docs
  • AI APINoOfficial docs
  • AI personalizationPartialOfficial docs
  • Ready-made AI agentNoOfficial docs

Sources: Mailgun documentation llms.txt · Sending a message with STO (Send Time Optimization) · Mailgun Send pricing · checked

No-code and manual editing

Workflow builderNoOfficial docsMailgun documentation llms.txtMailgun integrations overview
Template editorYesOfficial docsTemplatesEmail Templates
Chatbot builderNoOfficial docsMailgun documentation llms.txt

Works with AI app builders

Server code needed on every builder: YesOfficial docsAPI key management and RBAC API keysConfiguring webhooks

PlatformNative integrationOfficial guideSecrets
Claude CodeYesOfficial docsMailgun MCP Servermailgun/mailgun-plugins (agentic coding platform integrations)documentation.mailgun.com/docs/mailgun/mcpOfficial docsMailgun MCP ServerMAILGUN_API_KEY environment variable in the MCP server config (optional MAILGUN_API_REGION)Official docsMailgun MCP Server
CursorYesOfficial docsmailgun/mailgun-plugins (agentic coding platform integrations)Mailgun MCP Servergithub.com/mailgun/mailgun-pluginsOfficial docsmailgun/mailgun-plugins (agentic coding platform integrations)MAILGUN_API_KEY in the plugin's MCP configOfficial docsmailgun/mailgun-plugins (agentic coding platform integrations)
ReplitNoOfficial, otherReplit Agent integrationsMailgun Integration Guide: Replit AI-Powered Email Setuphelp.mailgun.com/hc/en-us/articles/43583501…Official docsMailgun Integration Guide: Replit AI-Powered Email SetupReplit Secrets (API key and domain supplied to Replit Agent)Official docsMailgun Integration Guide: Replit AI-Powered Email Setup
LovableYesOfficial, otherConnect your app to Mailgun (Lovable)docs.lovable.dev/integrations/mailgunOfficial, otherConnect your app to Mailgun (Lovable)Connector fields: API region (EU by default, or US) and Private API keyOfficial, otherConnect your app to Mailgun (Lovable)

Paying and getting support locally

How customers pay the provider itself — separate from payment scenarios for your buyers.

United States

Billing methodscredit cardOfficial docsHow can I change my account's credit card?How can I upgrade my account?
Local payment methodsNoneOfficial docsHelp Center — Billing section
Billing currenciesUSD, EUR, GBPOfficial docsMailgun Send pricingMailgun pricing (Portuguese)
Local entity / tax invoiceYesOfficial docsSinch Email's Terms of Service
Interface languagesenOfficial docsMailgun Send pricing
Docs languagesenOfficial docsMailgun documentation llms.txt
Support languagesen, esOfficial docsMailgun Help Center locales (Zendesk API)Which resources do I need?
Local officeYesOfficial, otherSinch Mailgun – AI & LLM Information Hub

Brazil

Billing methodscredit cardOfficial docsHow can I change my account's credit card?How can I upgrade my account?
Local payment methodsNoneOfficial docsHelp Center — Billing section
Billing currenciesUSD, EUR, GBPOfficial docsMailgun Send pricingMailgun pricing (Portuguese)
Interface languagesen, pt-BROfficial docsMailgun pricing (Portuguese)
Docs languagesenOfficial docsMailgun documentation llms.txt
Support languagesen, esOfficial docsMailgun Help Center locales (Zendesk API)Which resources do I need?

Mexico

Billing methodscredit cardOfficial docsHow can I change my account's credit card?How can I upgrade my account?
Local payment methodsNoneOfficial docsHelp Center — Billing section
Billing currenciesUSD, EUR, GBPOfficial docsMailgun Send pricingMailgun pricing (Portuguese)
Interface languagesen, es-ESOfficial docsMailgun pricing (Spanish)
Docs languagesenOfficial docsMailgun documentation llms.txt
Support languagesen, esOfficial docsMailgun Help Center locales (Zendesk API)Which resources do I need?

Compliance & data protection

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What the vendor documents publicly. This is not a legal assessment and not a certification.

Data processing agreementYesOfficial docsSinch Data Processing AgreementSinch Email's Terms of Service
Subprocessor listYesOfficial docsSinch sub-processorsSinch Data Processing Agreement
Data residency optionsYesOfficial docsAPI overview (base URLs, regions, rate-limit headers)Sinch sub-processors
Residency regionsUS (default), EU (Google Cloud, Germany and Belgium)Official docsAPI overview (base URLs, regions, rate-limit headers)Sinch sub-processors
Transfer mechanismsEU Standard Contractual Clauses (Decision 2021/914), Modules 2 and 3, UK Addendum to the EU SCCs, EU-U.S. Data Privacy Framework and UK Extension (Mailgun Technologies, Inc.)Official docsSinch Data Processing AgreementSinch Email privacy notice
Security documentationSOC 2 Type II, ISO/IEC 27001, ISO/IEC 27701Official, otherSinch Mailgun's commitment to security and complianceSinch Trust Center (Mailgun)
Local law page (BR)PartialOfficial docsSinch Data Processing Agreement

How the rating is built

Methodology 2026.09-pre · weights of unknown criteria are redistributed; coverage shows how much of the score rests on verified facts.
CriterionWeightResultBasis
Pricing & Free Tier (25)76.1 / 100coverage 100 %
Free access (transactional-email)12.5084 %free forever: 100 emails / daysrcsrc
Scenario price (transactional-email)10.0060 %10,000 emails / month: USD 15.00 vs peer median USD 15.00 (13 providers); 100,000 emails / month: USD 75.00 vs peer median USD 74.85 (13 providers)srcsrc
Pricing transparency (transactional-email)2.50100 %public self servesrcsrc
Developer & AI Readiness (28)72.9 / 100coverage 93 %
MCP7.7089 %official (local)srcsrcsrc
Agent skills2.10100 %officialsrcsrc
Llms.txt0.70100 %publishedsrc
OpenAPI0.70100 %publishedsrcsrc
AI docs0.70100 %publishedsrcsrc
Scoped keys1.40100 %yessrcsrcsrc
OAuth4.480 %nosrcsrc
Webhook signing1.96100 %signed with replay protectionsrcsrcsrc
SDKs2.24100 %6 official SDK languagessrcsrc
Test mode2.24100 %yessrcsrcsrc
Idempotency1.680 %nosrcsrc
Reputation & Reviews (25)83.5 / 100coverage 100 %
Review platforms25.0084 %global data: capterra 4.3/5 (197), g2 4.2/5 (322), trustpilot 4.1/5 (1,530)
Channel Coverage (10)20.0 / 100coverage 100 %
Channel groups10.0020 %1 channel groups (native = 1, partner = 0.5)srcsrc
Category Functionality (8)86.0 / 100coverage 100 %
SMTP relay (transactional-email)0.96100 %yessrcsrcsrc
Inbound parsing (transactional-email)0.80100 %yessrcsrc
Templates (transactional-email)0.80100 %yessrcsrc
Event webhooks (transactional-email)1.12100 %yessrcsrcsrc
Suppression mgmt (transactional-email)0.80100 %yessrcsrcsrc
Dedicated IP (transactional-email)0.64100 %yessrcsrc
Log retention (transactional-email)0.64100 %yessrcsrc
Scheduling (transactional-email)0.48100 %yessrcsrcsrc
Attachments (transactional-email)0.32100 %yessrcsrc
Payment notifications (transactional-email)0.6450 %partialsrcsrc
Native payment-provider integration (transactional-email)0.800 %nosrc
Localization & Regional Support (2)100.0 / 100coverage 100 %
Languages2.00100 %3 of 3 target languages (en, pt, es)srcsrcsrc
Built-in AI Agent & Chatbot Deployment (2)0.0 / 100coverage 100 %
Ready-to-deploy AI agent2.000 %nosrc

Weights and rules: rating methodology.

Sources

  1. About Mailgun — other, checked 23 September 2026
  2. Sinch Mailgun – AI & LLM Information Hub — other, checked 23 September 2026
  3. GDPR compliance and EU data protection — legal, checked 23 September 2026
  4. Sinch Mailgun's commitment to security and compliance — other, checked 23 September 2026
  5. Sinch Trust Center (Mailgun) — other, checked 23 September 2026
  6. Mailgun Send pricing — pricing, checked 24 September 2026
  7. Mailgun pricing (Portuguese) — pricing, checked 23 September 2026
  8. Mailgun pricing (Spanish) — pricing, checked 23 September 2026
  9. What happens if I send more emails than my monthly plan provides? — docs, checked 23 September 2026
  10. What does the Free plan offer? — docs, checked 24 September 2026
  11. Where can I find my Mailgun invoices? — docs, checked 23 September 2026
  12. How can I change my account's credit card? — docs, checked 23 September 2026
  13. How can I upgrade my account? — docs, checked 23 September 2026
  14. Help Center — Billing section — docs, checked 23 September 2026
  15. Which resources do I need? — docs, checked 23 September 2026
  16. Account Activation — docs, checked 23 September 2026
  17. Email Templates — docs, checked 23 September 2026
  18. Mailgun Help Center locales (Zendesk API) — other, checked 23 September 2026
  19. Mailgun Integration Guide: Replit AI-Powered Email Setup — docs, checked 23 September 2026
  20. Mailgun Integration Guide: Lovable No-Code Email Setup — docs, checked 23 September 2026
  21. Mailgun documentation llms.txt — docs, checked 24 September 2026
  22. API overview (base URLs, regions, rate-limit headers) — docs, checked 23 September 2026
  23. Authentication — docs, checked 23 September 2026
  24. API key management and RBAC API keys — docs, checked 23 September 2026
  25. Mailgun API (OpenAPI 3.1.0 reference) — docs, checked 23 September 2026
  26. Mailgun API OpenAPI description (download) — docs, checked 24 September 2026
  27. Developer tools (Postman collection, SDKs, OpenAPI) — docs, checked 23 September 2026
  28. SDKs — docs, checked 23 September 2026
  29. Mailgun integrations overview — docs, checked 23 September 2026
  30. Mailgun MCP Server — docs, checked 24 September 2026
  31. SMTP relay — docs, checked 23 September 2026
  32. Routes (receiving) — docs, checked 23 September 2026
  33. Mailbox API (legacy) — docs, checked 23 September 2026
  34. Templates — docs, checked 23 September 2026
  35. Webhooks — docs, checked 23 September 2026
  36. Configuring webhooks — docs, checked 23 September 2026
  37. Securing webhooks — docs, checked 24 September 2026
  38. Webhook retries — docs, checked 23 September 2026
  39. Introduction to events — docs, checked 23 September 2026
  40. Event types — docs, checked 23 September 2026
  41. Sending in test mode — docs, checked 23 September 2026
  42. Sandbox domain — docs, checked 23 September 2026
  43. Scheduling delivery — docs, checked 23 September 2026
  44. Sending a message with STO (Send Time Optimization) — docs, checked 23 September 2026
  45. Send with attachments — docs, checked 23 September 2026
  46. FAQ: Getting started / settings — docs, checked 24 September 2026
  47. Mailgun GitHub organization — repo, checked 23 September 2026
  48. mailgun/mailgun-mcp-server — repo, checked 24 September 2026
  49. mailgun on PyPI (official Python SDK) — registry, checked 24 September 2026
  50. mailgun-mcp-server endpoint allowlist (src/endpoints.ts) — repo, checked 23 September 2026
  51. mailgun/mailgun-plugins (agentic coding platform integrations) — repo, checked 23 September 2026
  52. mailgun-plugins shared/skills directory — repo, checked 23 September 2026
  53. mailgun/mailgun-cli (@mailgun/cli) — repo, checked 23 September 2026
  54. mailgun/transactional-email-templates — repo, checked 23 September 2026
  55. Connect your app to Mailgun (Lovable) — platform-docs, checked 23 September 2026
  56. Replit Agent integrations — platform-docs, checked 23 September 2026
  57. Mailgun integration — Vercel Connect — platform-docs, checked 23 September 2026